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Haaaaaave you met Ted?

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I apologize in advance for the formatting on this post, I worte it on the plane and wordpress’s HTML coding sucks so in the interest of spending more time with my now 4 year old, I give it to you raw.

“Have you met UK Paramedic Mark Glencorse?”

“Have you met Ted Setla?”

I have never before tried so hard to talk to people about something other than getting in the ambulance. It’s not easy to be a barker at these conventions.

Paul, who’s last name I am either forgetting or omitting for my own safety, from Zoll was the leader of the demonstration of the Zoll Rescue net system, who’s presentation was before Mark’s and my own.

He had great one liners and provoking questions that made passersby stop and wonder what the guy in the blue shirt was talking about. That was nice.

Just wandering the aisles at a trade show can seem awkward I’ve learned. As you wander, the folks from all the booths seem to come at you, quickly reading your name badge and asking you some strange question you’d rather not answer.

“What C-Collar does your system use?”

“Well, shoot, it seems to change all the time, why?” and they’ve got you. And they’re good at it, that’s why they’re there.

At EMS Today Baltimore, the Chronicles of EMS team was invited by Zoll to speak about the reality series and where the movement might go.

Charlotte, our Zoll contact, had arranged for a large amount of T-Shirts to be available to conference goers and they were a big draw. Trouble was we didn’t have a space in the booth, or any booth for that matter. Not sure exactly what we were, how we were to interact or what to do, we did what all Paramedics do, improvise and adapt.

A false wall curtain moved, literature stored and a quick ironing of a half dozen shirts up on hangers and POOF! Chronicles of EMS “booth.”

We were in front of the previously hidden storage room for the Zoll folks and they were constantly coming in to get more handouts and materials as they were quite popular.

So Mark and I took position in front of the 5′ wide gap in Zoll products and readied ourselves for the storm.

And this is where the really great part of social media comes in.

As faces approached we tried not to look at the name badges, but just introduce ourselves with a simple “Have you seen the Chronicles of EMS, the new EMS reality series?”

Surprisingly, most folks who wandered by said they had heard of it, or seen something about it, and not in that “Oh, sure I’d LOVE to see pictures of your great grand children” way, but in a “Finally someone can explain this to me” way.

So right there in the booth Mark Glencorse had wrangled a power source and extra monitor to show the episode on a loop. And folks took a look and asked more about it.

A 17 year old EMT student from New York State saw it.

His father, a retired Firefighter and social media skeptic saw it.

And they both wanted to learn more about it.

That is huge.

What else was huge, in my book at least, was the number of bloggers who made the travels to gather in Baltimore for the largest Fire and EMS Blogger meet up in the history of man.

At one point a familiar face wandered over and extended a hand and I shook it. The voice that came with it was none other than Ambulance Driver. Before I had a chance to express my joy in meeting a true beacon in EMS blogging he stepped aside and introduced me to another beacon, Too Old to Work, Too Young To Retire (TOTWTYTR or TOTW). My jaw was on the floor. Having my face all over the show makes me rather easy to spot, but some of the most closely kept secret identities in blogging came forward and said hello. It was amazing.

Even more amazing though was how they stepped back when folks would approach Mark and I and say “I read all the blogs and meeting you guys is so cool.” Mark and I shared an inside glance, then looked 10 feet back and wanted to say “Do you know who is standing right behind you? TOTW and Ambo Driver! Look quick!”

On the morning of the second day I was hurrying through the lobby of the hotel on my way to meet Mark to head for a full day of wrangling folks into the “booth” and share Chronicles. Coming my way through the throngs of high school students gathering for the Model UN Conference was the internet’s Red Headed EMS Stepchild, Chris Kaiser. As I said hello to him an oddly familiar face appeared behind him.

And something happened that would happen over and over again that day:

The second introduction.

You see, we really do live double lives. As I looked to the beautiful (and tall) woman I suddenly realized I was introducing myself to an old friend, Epijunky from PinkWarmandDry. We shared a smile and a hug as if we had not seen each other in years even though we had never met.

Friendships were not made here, they were experienced on a different level.

I offered a hand to a fellow approaching the booth with purpose, another man close behind. It was Fire Critic and Fire Daily, themselves having only met face to face after months of co-hosting a radio show together.

NateEMTB from twitter stopped by to say hello, as did MyrtLife and literally dozens of others who introduced themselves first with their names, then their identities. The names got a polite smiles, the identities a welcoming embrace.

Yes Mrs999 and MrsHappy, we did a lot of hugging. It comes with the territory.

But then there were the other folks stopping by the spot we carved out of the convention floor, a space not even big enough for 3 people to stand, so we stood in the aisle.

It was in this aisle that I had the first of many “Are you freaking kidding me?” moments.

“Hi Justin, Hi Mark. I really like what you guys are doing” said the brown haired man in the striped shirt.

“I’m Bryan Bledsoe.”

I’ve said it in this forum a good deal of times, but this truly was a

blink…blink…

moment.

And I was a fanboy all week. Dr Bledsoe wandered by a number of times during our stay and always had a smile and a handshake to say hello.

It may be a bit late, but if you hate name dropping and fanboyism, you should go read Motorcop because I am about to go 14 year old on you.

I carried my Firegeezer mug on the plane so the baggage handlers wouldn’t damage it. I carried it and a red permanent pen each and everyday on the off chance I would bump into Mike Ward or the Fire Geezer himself to get it autographed. And I did. Both of them. Yup, I’m THAT kind of fan.

Throughout the show, we met people involved in all aspects of EMS and each level seemed interested in what we were doing, both in the show, with the blogs, EMS 2.0 and just saying hello and talking to folks.

I can not select a single moment that was my favorite but I have collected a few that stand out from EMS Today in Baltimore:

Meeting the inventor of the KED, over a beer.

Introducing myself to the Chief of EMS for FDNY who replies, “Yeah I know you guys.”

Talking systems allocation theory with an 18 year old EMT student from New Jersey (I forgot your name but if you read this email me, our talk is not over!)

Being interviewed by THE Dave Statter of Statter911.com who refuses to put me on channel 9.

When a twitter friend, 2 of them actually, accompanied other new friends to an Irish bar in the cold night air near closing time and then not letting me buy them a drink (I owe you squirrel and NJ)

Watching vendors realize the power social media has.

I can’t wait until Denver in April.

HM

What a Weekend

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What a weekend indeed. As our regular readers are aware, it appears those 26 exhausting days back in November were worth it after all. Even though only the first half of our Project was turned into the Chronicles of EMS, the entire experience has changed the way I view my system.

This screen shot will take you where you can watch the show.

This past Friday saw the World Premiere of the Chronicles of EMS Reality Series in San Francisco. Mark and I arrived a bit early at the request of Producer/Director Thaddeus Setla and were quickly aware of the extensive set up on site. Multiple large TVs are linked to laptops and cameras, all relying on a tiny ethernet cable to stream it all live around the world.
The chat room got a bit colorful at times but we did notice those of you out there reminding visitors to keep things clean, even if they refused.
Before we knew what was happening, Mark and I were at a table talking with magazine reporters, investors, friends and readers, all excited to see the first episode.
Although we had a really nifty schedule of events, technical troubles and the wave of people in the Hotel Frank made that schedule difficult to keep.

Keep in mind this is all being put together by Paramedics, not professional live streaming folks. We can’t afford them yet.

But when the show went live, the room got quiet and I went to the back of the crowd to gauge reactions. And the were 100% positive.

Thank you all so much for taking your own time and money to help us show the world what we did and what we learned.

The following morning Ted loaded up the cameras, Mark and got a few folks from out of town we usually talk to over skype or email to sit down and talk with us.  We fired up the cameras and filmed a sister show, A Seat at the Table.
satt1

It was more fun to film than I expected and we talked about a lot of issues. You can watch the show link for information on future table discussions and how you can join them live, each show has a laptop open to the chat room which has it’s own place at the table.

Whenever we travel with the Chronicles team, we hope to gather folks around the table and open the dialogue even more.

Thank you again for all your positive comments about the show, we hope to live up to your high standards in the future.

Caption Contest Winner

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The internet’s most popular caption contest ended with a thud and a lack of fanfare.  I was meant to tell you who’s caption made me happiest at the Chronicles of EMS Premiere, but alas I couldn’t get to the camera.

So, the winner of the Chronicles of EMS T-Shirt is…

…drum roll please…

frumpydumples

“She’s got HUGE…tracks of land, Boy!” from reader cjordan.

He may have cheated since he knew me long ago, but knowing I’m a python fan came through in the end.  So Mr cjordan, if that is your real name, send me an email with your T-shirt size and soon in the mail to you will be your very own Chronicles of EMS T-shirt.

Thanks everyone for commenting and even more for your support in our endeavors with the Chronicles.

The Premiere Party is LIVE!

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A Seat at the Table

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Buried within all the excitement of the premiere of the Chronicles of EMS Reality Series is another premiere I’m proud to be a part of.

Over the years EMS has been serving their communities we seem to be finding ourselves out in the cold when budgets are doled out or reimbursement tables adjusted.  The practitioners on the street, in the patient’s bathroom, bedroom, living room, deepest darkest days are largely ignored when industry heads meet to discuss where the trade may go.

They’ve talked of minimizing standards to maintain a constant flow of low paying jobs and EMTs eager to step on the gas and run the lights and sirens.  Study after study showing one way is wrong so another can get a bigger market share.  All the while our pagers are going off and alarm bells are ringing.

If we’re lucky enough to have a voice in the discussion, we are looked at as an afterthought.  A nod and a smile greets our suggestions for improvement, often with a “we tried that before, it didn’t work” which is the EMS version of a pat on the head.

Various committees and organizations sprung up with a spot for us, among dozens of others, making sure we had no chance to be heard.  EMTs and Paramedics were never given a seat at the table.

So we made our own.

Social media has us sharing ideas and concepts in a way they never saw coming.  Research can be done from home instead of at a far off conference of owners and Chiefs all striving to prove themselves as having the best system.  We can now call their bluffs, and they can call ours.

A Seat at the Table takes one element we discovered while filming the Chronicles of EMS Reality series and expands it into a format rare in our industry: Video.  This element was the civil discussion of differences by street level EMS personnel who took the time to comment about what Mark and I were learning from one another.

There are plenty of EMS videos available for viewing online and by purchase, but never before has a filmmaker with a vision and a background in EMS taken up the challenge to document what we’re talking about.

Take a look at this snippet Ted Setla and I shot to explain to investors the power of Chronicles of EMS:

Chronicles of EMS – The purpose from Thaddeus Setla on Vimeo.

The Chronicles of EMS:A Seat at the Table is a table top discussion program filmed in the round and is scheduled to include as many people involved in the future of EMS as we can find.

Each time the Chronicles team travels, A Seat at the Table will be close behind to take advantage of the unique people we might meet and want to hear from.

Not only will we be sharing ideas, but getting answers to questions from those in charge of where we’re all going.  Mark Glencorse and I will be there but you will be as well, following each episode as it is filmed HERE in the ustream chat room (scroll to the bottom). When you listen live to the filming, Mark and I will be monitoring your comments and questions for the panel and including them in where the show goes.

That chair you’re sitting in will now be at the table, a voice in where our young profession leads.

Watch the Chronicles page for updates about filming in your area and if you want to be in studio with us, let me know. thehappymedic@gmail.com.

Bookmark the link to the Seat at the Table page as upcoming episodes, topics and guest lists could change suddenly as we’re sent all over the world exploring how EMS systems operate.

See you there.

Fire and Rescue, UK style

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My EMS adventures in Newcastle upon Tyne had come to an end and I had but one full day left in England.  Swalwell Station Manager Peter Mudie has arranged for me and Mark to take a bit of a tour of the capabilities of the Tyne and Wear Fire and Rescue Service, so we’re up early and he’s taken us for a road safety class.

Not for me, thank goodness, but for a group of young drivers to impress upon them the importance of not drinking and driving.

Many of us have been to these presentations before.  A middle aged expert prepares what to them appears to be a hip multi-media presentation and the attendees seem less than interested.  I was the same way at 16, we all were.

Enter the Happy Medic and UKMedic999 and the class is now wondering what just happened.

The presentation was actually one of the best I’ve seen including some racy videos that in the end have a message about driving safely.  The kids were really paying attention then.  Mark and I had a chance to impress upon the gathered youth the importance of seat belts and driving safely. I think my “accent” kept their attention more than my content.

Even the locals were cold. Mrs HM knit me two hats, so I shared.

Then it was off to the yard behind the station for an extrication drill to show the new drivers what happens when cars collide.

Set up down the hill were two cars and two students were chosen to be the victims.

To say it was “balls cold”, as one student put it, would be an understatement.  I’m a 6th generation Californian, 50 is cold for me.  This yard was cold.  Wind blowing, snow falling and me with no gloves.

The kids watched as their friends shivered in the cold while the fire appliances pulled up and began their task.  I mentioned in passing to the instructor that I would have let the kids go back inside and he suddenly had a point to make to the youth suddenly more interested in each other than the hydraulic tools freeing their friends.

“AYE!” He shouted to the huddled, hooded forms, “You’re here wearing your coats and gloves, hats and whatnot, but what if you were heading back from your mate’s place and were wearing only a shirt and crashed?” He was moving around in front of them, almost pacing like a drill sergeant, “Laying in the snow, cold, tired and hurt?  You wouldn’t last very long would you?”

He had their attention the rest of the morning.

The extrication was straight forward with the only difference being the use of the smaller ladders to brace the car on it’s side.

After a lunch cooked by the station’s french chef (Yes, the chef is not a firefighter) it was off to Tyne and Wear Fire Headquarters.

What an impressive building and training ground they have!

A grand foyer greets the visitor and many small groups of men are sitting in plain clothes discussing this and that.  One of them, the only one wearing a shirt and tie sees my SFFD Firefighter/Paramedic jacket and does a double take.

As I surveyed the enormous complex I would assume candidates are intimidated when they enter to get their employment packets.  Peter led Mark and I on a brief tour of the lower level and the man in the tie wandered over and said hello.  Just a casual greeting, he seemed like a regular guy in a sea of white embroidered uniforms and street clothes.

Chief Bathgate, Yours Truly, Peter Mudie

The man in the tie wandering the lobby is none other than Iain Bathgate – Chief Fire Officer for Tyne and Wear.

blink. blink.

He offered a hand and I shook it.  There I was in my uniform shirt, but buried under a sweatshirt and a jacket.  Had I known I was going to meet the Chief I would have at least donned my cap and tie to show respect.

Turns out he was more interested in the back of my jacket than what wasn’t around my neck.

“You do both then?” he asked me.

“Not often at once, but yes, I am proficient in both skills” I replied, wondering if I should go into further explanation.  As we spoke the other men were taking interest in the fellow with two titles on his jacket their Chief was talking to.  He immediately suggested a tour of the training grounds, something his face glowed about, he was proud of it.

Through the main lobby and out another set of large glass doors was their training facility, easily 5 acres and including a wide variety of props.

11towerThere was a standard training tower that, since once at the top one could peer over to the automobile manufacturer test track next door, was rotated and modified to keep wandering eyes away.

11highangle

Next to that was a high voltage power line tower prop for high angle rope drills.  Under construction nearby was a large two story collapse house that can be dropped and rebuilt quickly to simulate rescues.

A number of burn buildings stood ready for recruits and in service crews alike, one of which was in service when we visited.

But the piece of equipment that caught my eye as special was their train rig.  Over behind the airplane prop and the piles of wood was a full size train car half in a man made tunnel. 11tunnelI wish we had one.

Half way through my tour, Mr Bathgate dismissed himself and went back to running what appeared to be a well funded and well respected organization.

Mark, Peter and I finished the tour and the Department had a photographer come down and snap a few pictures of us in front of some of the appliances.  then a few minutes later she rushed out with a stack of nice photos for me and Mark to remember our visit.

The only comments Mr Bathgate made regarding the wording on my jacket was, “Oh, we’ll not be doing that here” which is something I’m not unused to hearing from the Big Red Machine.

Same System, Different Country.

I’ve got a few more posts worth of observations and anecdotes that I’ll be saving until after the Chronicles of EMS premiere on February 12th.

EMS Today in Baltimore

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chroniclesblogThanks to the Chronicles of EMS, both Mark Glencorse and I will be attending the JEMS EMS Today Conference in Baltimore, Maryland, March 5th and 6th.

It’s a big deal for us to be able to spread our message to as many people as we can and there is no better way to share ideas than face to face.  Even though we can communicate here in the internets machine, Mark and I didn’t really see what each other meant until we stood shoulder to shoulder in each other’s systems.

Since it will be a little while until we can get to everyone’s systems and learn from everyone how best to deliver EMS, heck even what EMS means anymore, we’ll travel as much as we can to meet you and keep the dialogue open.

That’s where our sponsor ZOLL Medical comes in.

SFFD Zoll Rep Roy Kniveton was kind enough to give the Chronicles of EMS team a run down of things coming from Zoll and let us put the new E Series through some quick tests.  Not any of that scientific lab type stuff, but medics dragging it around a room type tests.  Roy even offered to let the 100′ aerial ladder truck run over it to show it’s durability.

The truck officer declined the request.

But aside from coming in and letting us see what was new, Roy actually listened when we told him about our growing following.  He was genuinely interested in the EMS 2.0 movement and did some quick searching to see what we were interested in getting from our equipment in the future.

We must have done something right because our near future included a generous sponsorship in our pilot episode and flying Mark and me to Baltimore for EMS Today.  We will be Zoll’s guests at their booth and we’re looking forward to meeting all of you and answering questions about the Chronicles show, new concepts coming in social media TV and anything else you want to talk about.

I’ve never had anyone fly me anywhere before.

And to EMS Today no less.  Check out the web page HERE and look for JEMS Editor in Chief AJ Heightman to wander in to give you the details on all the exciting things happening around me and Mark.  Yes, there will be more than us ruggedly handsome frumpydumple fellows.

If you get a chance to make the premiere of the Chronicles of EMS in San Francisco on Feb 12th, we’d love to have you, sign up to let us know you’re coming HERE.  And a special thanks to EMS1.com and AAM Consulting (Randy Africano) for sponsoring the premiere event at the Hotel Frank.  More about them soon.

See you in SF.

See you in Baltimore.

Preparation for tomorrow

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I am finally at home after dinner with Mark, sipping a scotch and thinking about tomorrow’s first day on the ambulance.  I am wondering if Mark will be able to contain himself the first time someone abuses the 911 system, or the second, or the third, when he sees we are required by law to take folks in.

My mind imagines Mark in awe when we apply our CPAP to the woman who would normally need to be nasally intubated and she not only stabilizes but improves.

What will he think if we get a chance to pace a symptomatic unstable bradycardia or convert an unstable SVT.

Will Mark search through my kit looking for pain medications when I have only morphine and oxygen for pain management.

I have so many things I want to show him about the fire based and private tier model we use that I almost forget about the ocean between us in capabilities for patient care.  Fire engine and rapid response car aside we make differences in different ways, don’t we?

Tomorrow is Mark’s first day on an American dynamically deployed fire based ambulance and part of me is worried he’ll be angry we can’t do the right things for most of our patients and clients.   Another part of me hopes he sees the benefits of some of the things we’re doing he is not.  There is so much opportunity to learn from one another side by side I hope my clients don’t get in the way of our learning.

This will also be an opportunity, with the Chronicles of EMS filming along side us, to show he rampant abuse of the 911 system in San Francisco.  How can we solve a problem that is not ours?  That’s an entirely different show indeed.

So I’ll try not to sweat the small stuff and just do my job like I always do with that green jumpsuit close behind.

We’ll be in the yard at 830 for our shift at 9.  See you on post,

the Happy Medic